Tag: Operations

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UIT service advisory in advance of Congress 2023

A person's hands test current across a computer's motherboard

La version française suit la version anglaise. 

York University will host the 2023 Congress of the Humanities and Social Sciences, in partnership with the Federation for the Humanities and Social Sciences, from May 27 to June 2.

During this period, teams within University Information Technology (UIT) will be providing technology support to varying degrees, resulting in reduced capacity to deliver services at regular service levels to the York community. While all teams will be affected, certain teams shifting more than 80 per cent of their capacity to support Congress will experience the greatest service delays.

These teams include:

  • Audio-Visual Support Services
  • Learning Technology Services
  • Workgroup Technology Services
  • Client Technical Services
  • USC Classroom Support team

Though day-to-date operations will be impacted, UIT is committed to minimizing disruptions for the community and remaining available to address any critical issues that may arise. To ensure that no services grind to a halt, there will always be at least one staff available for urgent issues.

Contact

USC Client Services at askit@yorku.ca or 416-736-5800.

Avis de service des TIU avant le Congrès 2023

Du 27 mai au 2 juin, l’Université York accueillera le Congrès des sciences humaines en partenariat avec la Fédération des sciences humaines.

Pendant cette période, les équipes TIU fourniront un support technologique à différents niveaux, ce qui entraînera une réduction de sa capacité à fournir des services à la communauté de York. Toutes les équipes seront touchées, mais certaines d’entre elles, qui consacrent plus de 80 % de leur effectif à soutenir le Congrès, connaîtront les retards les plus importants.

Il s’agit des équipes suivantes :

  • Services d’appui audiovisuel
  • Learning Technology Services
  • Services technologiques pour les groupes de travail
  • Services techniques à la clientèle
  • Équipe de soutien aux salles de classe du CSU

Bien que les opérations quotidiennes soient affectées, les TIU s’engagent à minimiser les perturbations pour la communauté et à rester disponibles pour répondre à tout problème critique qui pourrait survenir. Afin de garantir qu’aucun service ne soit interrompu, il y aura toujours au moins un membre du personnel disponible pour les questions urgentes.

Contactez-nous 

Services à la clientèle du CSU à askit@yorku.ca ou au 416-736-5800.

Winter reminder: keep windows closed

Vari Hall Winter scene showing the Harry Arthurs Common

As the temperatures get increasingly colder, we are asking for help from the University community to avoid potential freeze-ups in all buildings.

Please remember to keep windows and doors closed when temperatures are below freezing, especially when leaving for the night or weekend, to prevent potential water damage to university spaces.

Thank you for participating in the stewardship of our campuses.

Sincerely,

The Property Management team

York faculty, staff and course instructors invited to engagement sessions for University’s new Well-being Strategy

Compass with needle pointing the word well-being. 3D illustration with blur effect. Concept of wellbeing or wellness

The University is hosting a series of online engagement sessions continuing throughout January and there is also an online survey that faculty, staff and course instructors can use to share input and feedback that will help shape the University’s new Well-being Strategy.

York faculty, staff and course instructors are invited to join any of the online engagement sessions offered until the end of January. The sessions have been ongoing since November 2022 and are focused on the development of a new Well-being Strategy for the University. There is also an online survey that staff, faculty and course instructors can use to provide feedback. The survey will be available until Jan. 31. While a series of engagement sessions were hosted for students late last year, students still have the option of completing the student survey, which will remain open until Jan 31.

The online engagement sessions and survey offer participants opportunities to share their input that will help shape a pan-University Well-being Strategy. All staff, faculty and course instructors are encouraged to provide their input, vision and recommended priorities for well-being on campus. The feedback will be used to create a draft Well-being Strategy that will be shared at a future date with the community for further review and feedback. All information collected will remain confidential and will not be linked to any individual person. 

Holiday closure information for the community

York University in the Winter. Keele campus scene shows a building and pine boughs.

La version française suit la version anglaise. 

Dear York community,

As the holiday season approaches, I want to remind you of the extended University holiday closure period. York’s campuses will be closed as of Friday, Dec. 23, 2022, through to Tuesday, Jan. 3, 2023, and will re-open on Wednesday Jan. 4, 2023.  Please note that there are a few exceptions to the re-opening date for some Faculties and units, which can be found here.

We would also like to take this opportunity to extend our sincerest gratitude to all of our colleagues who are required to work or provide instruction over the holiday period.

Staff who require building access during the closure period should notify their respective managers, deans, ADRs, AVPs, SEOs, EOs or designates. For those who require holiday access and who currently do not have electronic or key access to their building please make individual building access arrangements through your managers, deans, ADRs, AVPs, SEOs, EOs or designates.

How to obtain keys and access cards

  • As most of the buildings at the University have been converted to YU card access, please make every effort to obtain a current YU card prior to the holidays. Please provide the information on the YU card (name, York ID # and card number) to your managers, deans, ADRs, AVPs, SEOs, EOs or designates.
  • Keys or access cards can be signed out through the Security Control Centre located at the northeast corner of the William Small Building on Keele Campus or from the Security Office located in the Greenhouse Building on Glendon Campus.
  • It is important to note that key or access cards provided by the Security Control Centre during this time are used for building access only; you must also have your office key or office access card with you to gain full access to your area.
  • All persons signing out keys or access cards will be required to submit an access request by Friday, Dec. 16, to your deans, ADRs, AVPs, SEOs, EOs or designates, who will then send requests to doorcard@yorku.ca.
  • You must show photo identification when collecting keys or access cards.

If you are coming on campus over the holiday closure period, please adhere to all current health and safety protocols that can be found at Better Together (yorku.ca). These measures are important to our ongoing commitment to the heath and safety of our community.

If you are working alone during the holiday closure, please be aware of the Why Work Alone Program provided by the Community Safety Department. You can request that Security Services check in on you periodically while you are on campus.

Thank you for your continued support and we wish you all a safe and happy holiday.

Sincerely,

Carol McAulay
Vice-President, Finance and Administration

Information au sujet de la fermeture pour les fêtes

Chers membres de la communauté de York,

À l’approche de la saison des fêtes, je tiens à vous rappeler la fermeture prolongée de l’Université. Les campus de York seront fermés du vendredi 23 décembre 2022 au mardi 3 janvier 2023 inclus; ils rouvriront le mercredi 4 janvier 2023.  Veuillez noter qu’il y a quelques exceptions à la date de réouverture de certaines facultés et unités, que vous pouvez consulter ici.

Nous profitons également de cette occasion pour exprimer notre plus sincère gratitude à tous nos collègues qui doivent travailler ou donner des cours pendant la période des fêtes.

Les membres du personnel qui ont besoin d’accéder aux bâtiments pendant la période de fermeture doivent en informer leurs gestionnaires, doyens/doyennes, doyens associés/doyennes associées de la recherche (ADR), VPA, agents/agentes de la haute direction (SEO), directrices générales/directeurs généraux (EO) ou personnes désignées. Les personnes qui ont besoin d’un accès pendant les vacances et qui ne disposent pas actuellement d’un accès électronique ou d’un accès par clé à leur bâtiment doivent prendre des dispositions pour un accès individuel au bâtiment par l’intermédiaire de leurs gestionnaires, doyens/doyennes, ADR, VPA, SEO, EO ou personnes désignées.

Comment obtenir les clés et les cartes d’accès

  • Comme la plupart des bâtiments de l’Université ont été convertis à l’accès par carte YU, veuillez faire tout votre possible pour obtenir une carte YU valide avant les fêtes. Veuillez fournir les informations figurant sur la carte YU (nom, numéro d’identification York et numéro de carte) à vos gestionnaires, doyens et doyennes, ADR, AVP, SEO, EO ou personnes désignées.
  • Vous pouvez récupérer les clés ou les cartes d’accès au Centre de contrôle de la sécurité situé à l’angle nord-est du bâtiment William Small sur le campus Keele ou au Bureau des Services de sécurité situé dans la Serre sur le campus Glendon.
  • Il est important de noter que les clés ou les cartes d’accès fournies par le Centre de contrôle de la sécurité pendant cette période doivent être utilisées pour l’accès au bâtiment uniquement; vous devez aussi avoir la clé ou la carte d’accès de votre bureau pour accéder à votre zone.
  • Toutes les personnes récupérant des clés ou des cartes d’accès devront soumettre une demande d’accès d’ici le vendredi 16 décembre à leurs gestionnaires, doyens/doyennes, ADR, AVP, SEO, EO ou personnes désignées qui enverront ensuite les demandes à doorcard@yorku.ca.
  • Vous devrez présenter une pièce d’identité avec photo lorsque vous prendrez possession des clés ou des cartes d’accès.

Si vous venez sur le campus pendant la période de fermeture des fêtes, veuillez respecter tous les protocoles de santé et de sécurité en vigueur affichés sur le site Mieux ensemble (yorku.ca). Ces mesures font partie intégrante de notre engagement envers la santé et la sécurité des membres de notre communauté.

Si vous travaillez solo pendant la fermeture des fêtes, veuillez prendre connaissance du programme Pourquoi travailler seul? offert par le Département de la sécurité communautaire. Vous pouvez demander aux Services de sécurité de prendre périodiquement de vos nouvelles pendant que vous êtes sur les campus.

Je vous remercie pour votre soutien continu et je vous souhaite de bonnes fêtes en toute sécurité.

Sincères salutations,

Carol McAulay
Vice-présidente des finances et de l’administration

Scott Library elevator refurbishment will continue until Feb. 3, 2023

An image of the Scott Library on the Keele Campus

As part of ongoing efforts to improve the student experience in the York University Libraries’ spaces, York Facilities is proceeding with the refurbishment of the elevator in Scott Library. Work is underway and is expected to conclude on Feb. 3, 2023.  

This project will ensure years more of functional life for the Scott Library elevator and will mean the upper floors continue to remain accessible to library patrons and employees. While the elevator is out of service, the escalators and stairs are available, however some University community members may experience a level of disruption.

The library has developed a comprehensive contingency plan and supports are available. To learn more, visit https://www.library.yorku.ca/web/blog/2022/12/01/notice-scott-library-elevator-refurbishment-dec-5-22-to-feb-3-23/.

Glendon Campus: Avoid slips, trips and falls during snowy weather and while working remotely

Glendon Campus in the winter
Glendon Campus

Slips, trips and falls are among the most common types of workplace injuries. As temperatures drop and snow flies, the number of injuries due to these accidents tends to increase.

Anyone can slip, trip or fall on level ground and winter’s wet and icy conditions make the likelihood greater. It is important to be continually aware of the dangers and to walk safely on ice and slippery surfaces. See the tips from Health, Safety and Employee Well-Being in these PDF posters that are available to download, on how to prevent injury from slips, trips and falls.

Glendon Campus English poster

Glendon Campus French poster

In addition, York University’s Facilities Services partners are taking a number of steps for snow removal on campus. To learn more about how they are keeping the campus safe by keeping snow off the grounds, visit the Facilities Services website.

This year, once again many community members are continuing to work remotely or are working in a hybrid model where they are working from the campus part of the time. It is important to remember that slips, trips and falls don’t just happen at the workplace – they can happen at home too. When staff and faculty are working from home, their environment doesn’t have the same safety standards that are in place at work. They’re at risk of tripping over household objects like toys, slipping on water spilled from the dog’s bowl, or even falling down the stairs. Below are some safety tips to prevent slips, trips and falls at home:

  • Keep walkways clear of clutter and debris to prevent trips at home.
  • Keep the house well lit and make sure cords are safely secured.
  • Avoid distractions, like texting on phone, while walking.
  • Avoid slippery socks to prevent slips by wearing proper footwear, even inside the home.
  • Clean up spills, as well as mud or water tracked in on shoes, immediately.
  • Turn on the lights and use a handrail when going up or down the stairs to prevent falls down the stairs.
  • Avoid trying to carry too much – leave one hand free to catch yourself if you stumble.
  • Use a stable stool to reach for items above the shoulder.
  • Pay attention to the surroundings. No environment is as familiar as a person’s own home.
  • Keep work area clear of distractions to avoid getting injured.

In the event of a slip, trip or fall during the course of your work, report it to your management supervisor or academic leader immediately for documenting, reporting and investigation, as needed. Also, when on campus, remember to report any areas that may be of concern, before anyone slips, trips or falls.

Keele Campus: Avoid slips, trips and falls during snowy weather and while working remotely

campus winter vignette

Slips, trips and falls are among the most common types of workplace injuries. As temperatures drop and snow flies, the number of injuries due to these accidents tends to increase.

Anyone can slip, trip or fall on level ground and winter’s wet and icy conditions make the likelihood greater. It is important to be continually aware of the dangers and to walk safely on ice and slippery surfaces. See the tips from Health, Safety and Employee Well-Being in these PDF posters that are available to download, on how to prevent injury from slips, trips and falls.

Keele Campus English poster

Keele Campus French poster

In addition, York University’s Facilities Services partners are taking a number of steps for snow removal on campus. To learn more about how they are keeping the campus safe by keeping snow off the grounds, visit the Facilities Services website.

This year, once again many community members are continuing to work remotely or are working in a hybrid model where they are working from the campus part of the time. It is important to remember that slips, trips and falls don’t just happen at the workplace – they can happen at home too. When staff and faculty are working from home, their environment doesn’t have the same safety standards that are in place at work. They’re at risk of tripping over household objects like toys, slipping on water spilled from the dog’s bowl, or even falling down the stairs. Below are some safety tips to prevent slips, trips and falls at home:

  • Keep walkways clear of clutter and debris to prevent trips at home.
  • Keep the house well lit and make sure cords are safely secured.
  • Avoid distractions, like texting on phone, while walking.
  • Avoid slippery socks to prevent slips by wearing proper footwear, even inside the home.
  • Clean up spills, as well as mud or water tracked in on shoes, immediately.
  • Turn on the lights and use a handrail when going up or down the stairs to prevent falls down the stairs.
  • Avoid trying to carry too much – leave one hand free to catch yourself if you stumble.
  • Use a stable stool to reach for items above the shoulder.
  • Pay attention to the surroundings. No environment is as familiar as a person’s own home.
  • Keep work area clear of distractions to avoid getting injured.

In the event of a slip, trip or fall during the course of your work, report it to your management supervisor or academic leader immediately for documenting, reporting and investigation, as needed. Also, when on campus, remember to report any areas that may be of concern, before anyone slips, trips or falls.