York University and Virtual Health Clinic debut virtual health-care services

Students gathered around picnic table with laptops and tablets

York University has launched a partnership with Virtual Health Clinic to offer students increased access to online health-care services. The platform helps to conveniently connect students to a live health-care professional from anywhere, whenever necessary.

The partnership expands the reach of programs already available to York students while addressing the need for increased accessibility to quality primary care and mental health services.

“York currently offers several well-being services … but primary health care remains a gap,” says Lori Walls, executive director, Student Counselling, Health & Well-being, at York University. “This new partnership will provide an additional resource to students searching for primary care providers.”

“Expanding care options for our patients is our mandate,” says Virtual Health Clinic’s Director of Marketing & Communications, Jyoti Panchal. “Our on-demand virtual health-care solutions, which [are] offered free to Ontario residents with a valid health card, will assist York University students with quick access to Virtual Health Clinic’s allied health-care providers including primary care physicians, internists, cardiologists, nutritionists, mental health professionals and more.”

Virtual Health Clinic’s services are available seven days a week, 8 a.m. to 9 p.m. (including statutory holidays), and offer:

  • primary care for common ailments such as cough, cold or flu, fever, migraines, digestive health, urinary tract infections, skin concerns, sexual health and more;
  • new prescriptions and prescription refills;
  • lab results and requisitions;
  • X-ray/ultrasound results and requisitions;
  • specialist referrals – endocrinologists, cancer care, cardiology, dermatology, gynecology, etc.;
  • diabetes health;
  • work and school medical notes;
  • COVID-19 testing, screening referrals and counselling; and
  • mental health support including:
    • anxiety counselling
    • substance abuse counselling
    • depression.

Convenient access to health-care solutions from anywhere

York students can access the Virtual Health Clinic’s virtual care services through www.virtualhealthclinic.com/york-university or by calling 844-222-7200.

Patients 16 and older can make an appointment without proof of guardianship. Patients under the age of 16 will need a parent or guardian to book an appointment on their behalf.

About Virtual Health Clinic

Virtual Health Clinic is a virtual care clinic that pairs its innovative technology with compassionate health-care providers to bring Ontario residents on-demand and hassle-free health-care solutions.