Service Transformation launches dashboards to senior leaders

Vari Hall

One of the key outcomes of Service Transformation is to make data and information available to leaders to support planning and decision making.

The Service Transformation team is preparing to launch a dashboard ‘prototype’ that will make benchmarking information and data readily accessible to academic, administrative and functional leaders.

The dashboards, which will be piloted in January 2020 and launched in February 2020, will include comparative benchmarking data (costs, working full-time equivalent staff, satisfaction information) for York’s administrative services.

More information is available on the Service Transformation site in yu link.